Question 1

How quickly can you fix my stuck doors?

Accepted Answer

We understand that a stuck garage door is both frustrating and a security concern. Our team typically responds within 30 minutes for emergency calls, and most stuck door issues can be resolved in a single visit lasting 1-2 hours. Common causes include broken springs, off-track doors, or opener malfunctions—all of which our technicians are equipped to handle on the spot. For non-emergency situations, we can usually schedule service within 24 hours. Call us at (508) 979-6340 and we'll get your door working again as quickly as possible.

Question 2

What causes stuck doors in garage doors?

Accepted Answer

Stuck garage doors can result from several issues. The most common causes include: broken torsion or extension springs (springs have a limited lifespan and can snap suddenly), doors coming off their tracks (often due to impact or worn rollers), opener motor failures or stripped gears, broken cables that help lift the door, weather seal issues causing the door to stick to the floor in cold weather, and lack of lubrication on moving parts. Our technicians perform a thorough diagnostic to identify the exact cause and provide a lasting solution, not just a quick fix.

Question 3

Do you offer financing for new carriage-style door installations?

Accepted Answer

Yes! We understand that a new carriage-style garage door is a significant investment that adds beauty and value to your home. We offer several financing options to make your dream door affordable. Options include 0% interest for 12 months for qualified buyers, low monthly payment plans extending up to 60 months, and quick approval process with flexible credit requirements. During your free estimate, we'll discuss all available financing options and help you find the best solution for your budget. A new carriage-style door typically costs between $2,500-$6,000 installed, depending on materials and features.

Question 4

How long does a garage door installation take?

Accepted Answer

A standard garage door installation typically takes 4-6 hours for a single door and 6-8 hours for a double door. This includes removing the old door, installing new tracks and hardware, mounting the new door, installing or replacing the opener, programming remotes, and testing all safety features. Our team handles everything in one visit, and we always clean up before leaving. We'll schedule a convenient time and give you an accurate timeline during your estimate.

Question 5

What warranty do you offer?

Accepted Answer

We stand behind our work with a comprehensive 3-year warranty on all labor and parts we supply. This covers any defects in workmanship or materials failure. Additionally, most garage door manufacturers provide their own warranties ranging from 10 years to lifetime on certain components. Our warranty is fully transferable if you sell your home, adding value to your property. We believe in doing the job right the first time, which is why we can offer such a strong guarantee.

Question 6

Are your technicians licensed and insured?

Accepted Answer

Absolutely. All our technicians are fully licensed, bonded, and insured. We also maintain EPA certification and IDEA (International Door Association) membership, demonstrating our commitment to industry best practices. Each technician undergoes extensive training and background checks before joining our team. This protects you and gives you peace of mind that qualified professionals are working on your home.

Question 7

Do you service commercial garage doors?

Accepted Answer

Yes, we service light commercial garage doors including those for small businesses, warehouses, and multi-unit residential buildings. Our expertise covers roll-up doors, sectional doors, fire-rated doors, and high-traffic commercial openers. For larger commercial projects or industrial applications, we can provide referrals to specialized commercial contractors in our network.

Question 8

How often should I have my garage door serviced?

Accepted Answer

We recommend annual maintenance for optimal performance and longevity. During a maintenance visit, we inspect all components, lubricate moving parts, check spring tension, tighten hardware, test safety features, and identify potential issues before they become expensive repairs. Regular maintenance can extend your door's lifespan by 5-10 years and prevent 90% of emergency repairs. We offer affordable annual maintenance plans starting at $149.

Question 9

What areas do you serve?

Accepted Answer

We proudly serve South Easton and surrounding communities including Brockton, Stoughton, Canton, Randolph, Holbrook, Avon, Bridgewater, West Bridgewater, East Bridgewater, and Whitman. If you're not sure if we service your area, give us a call—we're always happy to help or connect you with a trusted provider if you're outside our range.

Question 10

Do you offer free estimates?

Accepted Answer

Yes! We provide free, no-obligation estimates for all our services. Our technician will visit your home, assess your needs, explain your options, and provide a detailed written quote. There's no pressure to buy, and we encourage you to compare our pricing with competitors. We're confident in our value because we offer the best combination of quality, service, and fair pricing in the area.

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